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TalkSwitch Information
 
System Models
TalkSwitch comes in various models, depending on your capacity needs.  All models have all features, but support different  numbers of lines, extensions, and Voice over IP lines.

Phones
TalkSwitch offers a variety of IP and analog phones.  You can also use any existing analog phone, most standard IP phones, and Softphone software.

Features
TalkSwitch systems have many features.  Learn about what they are, and how they can help you.

Accessories
Products and services which make TalkSwitch even more valuable.

 
General Information
 
Voice over IP
Voice over IP (VOIP) allows you to get some of all of your phone service via the Internet.  This can save substantial money, and increase your capacity.

Analog Phone
An analog phone, otherwise known as a POTS phone, is a phone that can be plugged directly into a normal phone jack, much like you would have at home.

IP Phone
An IP phone connects to your phone system over the Internet, rather than requiring a cable directly from your phone to the phone system.  You do not need a TalkSwitch with VOIP capacity to use an IP phone.

 

TalkSwitch is a hybrid PBX.  Don't let that description confuse you however, because we will explain.

The term PBX stands for Private Branch Exchange.  A PBX is very much like having a private phone company in your office.  It has many features and can provide many services that are similar to what you would pay the phone company for.  The difference is that once you buy a PBX, you don't have to pay monthly for the features.

The PBX features included in a TalkSwitch phone system include:

  • Ability to dial outside numbers or inside extensions.
  • Sharing of phone lines among extensions without having to pay for a phone line for each extension.
  • Voicemail
  • Automated attendants
  • Call forwarding, transfer, conferencing, and call waiting
  • Many more

The term hybrid means that it can handle both traditional (otherwise known as analog or POTS lines and phones), as well as Internet (or VOIP lines and phones).  Click here to learn more about analog and VOIP lines and phones.

TalkSwitch is available in various models, depending on the capacity required.  That being said, all TalkSwitch models have all features, so you never have to pay extra for additional features.

Usually, the mot expensive part of any PBX purchase is the phones.  TalkSwitch offers great flexibility in choosing which phones to use, which can save you significant money.  Your choices include:

  • TalkSwitch analog phones
  • Any analog phone
  • TalkSwitch VOIP phones
  • Any standard SIP phone
  • Softphone software running on your PC

A TalkSwitch PBS is modular, meaning that you can add capacity as you need it.  You can increase in many cases using an add-on card that fits in your system.  When your needs grow beyond a single TalkSwitch box, you add a second one.  When a second box is added to your network, the first TalkSwitch box automatically finds it, and configures both to act as a single system.  Your TalkSwitch system can grow to 64 extensions and 32 phone lines.

A TalkSwitch PBX is primarily based on software (you can think of it as a small computer).  Because of this, new functionality can be added for free via software updates.

Finally, a TalkSwitch PBX is configured using a program running on your Windows-based PC.  This makes is easy to configure, and easy to save a backup of your configuration.

 
 
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